ISO/IEC 20000 certification (often referred to as just ISO 20000) is the international IT service management standard that enables IT organizations (whether in-house, outsourced or external) to make certain that their IT provider management tactics are aligned each with the desires of the business and with global excellent exercise.
ISO/IEC 20000 certification enables businesses to benchmark how they supply managed services, measure provider stages, and investigate their performance.  It’s miles broadly aligned with and draws strongly.

Benefits

• Improvement to your service management and a clear orientation.
• Competitiveness and credibility.
• Reduction of risk of service failures.
• Saving and better cost calculations.
• Increased customer satisfaction.
• Transparent illustration of your services.