ISO 9001:2015 QMS
Quality Management System

What is ISO 20000?

ISO 9001 certification is a quality management standard that is recognized globally. It provides a framework for organizations that ensure consistency in the quality and services.  Following the guidelines and framework of ISO 9001, it helps organizations in enhancing customer’s trust and their positive repute.

The standard is based on many quality management principles which include a strong focus on customer, leadership, engagement of people, evidence-based decision-making, and relationship management.

 

The ISO certification works in combination with risk management principles that help organizations assess and minimize the risks to ensure that organizations operate flawlessly and the disruptions caused by potential hazards are minimized.

Benefits of ISO 20000 Certification

Implementation of ISO 9001 Quality Management Standards and components of risk management may provide assistance and aid in some of the following ways:

 

  • Increased Quality of Products / services

Understanding the risk management and customer feedback the organizations would emphasize on increasing the quality of their product / service thus gaining more trust from customers.


  • Increased Efficiency

By getting complete understanding of the problems before they occur companies may streamline their processes and reduce risk of waste.


  • Regulatory Compliance

Effective risk management and implementation of ISO 9001 certifications standards may help companies to stay in compliance with regulatory rules and regulations thus resulting in increased sales and productivity.


  • Improved decision making

Based on the principles of risk management, the companies could better understand the risks and challenges, hence make informed decisions based on complete knowledge of the potential outcomes. 


  • Access To New Markets

Organizations that successfully attain ISO 9001 certification of Quality Management opens the door of successful marketing towards them. They can conquer their old consumers as well as get newer opportunities in new markets.

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Requirements of ISO 20000

To achieve the ISO 9001 certification organization must meet the criteria set by the organization. The criteria is based upon seven principles, which are:


  • Organization Context

Understand and meet the needs and expectations of customers to get adhered to Quality Management systems QMS.


  • Leadership

The leadership or top management must understand the importance of QMS and must demonstrate their commitment towards it.


  • Involvement Of People

The leadership must understand that by engaging all employees and involvement of them they can adhere to the principles of QMS.

  • Approach

Organizations must ensure that they arrange and manage activities that are interrelated to attain the objective of the organization.


  • Improvement

The goal of the organizations must be to improve and upscale the QMS and not only stick to a certain level.


  • Decision Making

The decisions must be based on evidence, real time data and analysis. By making decisions on these bases there would be minimal chances of loss of resources and wastage.


  • Relationship Management

It is considered as one of the most important and crucial aspects of building trust and reputation which is managing relationships with internal and external stakeholders.

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Our Others ISO Certifications

ISO 9001:2015 QMS

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Frequently Asked Questions For ISO Services Iraq

How to get ISO 9001 certification?

Implement a strong Quality management system aligned with ISO 9001 standards. After ensuring that all the steps are implemented successfully, conduct an internal audit for management review. Schedule a visit with an accredited certification body for a successful completion of ISO certification.

Does AGS Iraq offer auditing services?

Yes, AGS Iraq offers complete ISO auditing services which includes external and internal audits, supplier audits and gap-analysis.

Are there any training services provided by AGS?

We at AGS have been providing many courses and workshops that are conducted by our highly expert professionals to enhance understanding of ISO standards.
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