Accredited ISO 9001:2015 Quality Management System (QMS) Certification Services

ISO 9001 certification is a third-party confirmation that an organization’s quality management system meets ISO 9001:2015 requirements. A certification body issues the certificate after completing Stage 1 and Stage 2 audits under a defined audit programme. ISO publishes ISO 9001, but does not certify organizations—certification bodies perform audits and issue certificates under ISO/IEC 17021-1 requirements for competence, impartiality, and consistency. Accreditation validates the certification body’s competence through an accreditation body within the IAF MLA recognition ecosystem. Certificate status verification uses IAF CertSearch, the global database for validating accredited management system certifications.

 

AGS provides accredited ISO 9001:2015 QMS certification services through scheduled audit delivery in Iraq and UAE. Organizations seeking quality management system certification access Stage 1 audits, Stage 2 audits, surveillance audits, and recertification audits delivered by competent audit teams operating under documented impartiality controls.

What is ISO 9001 Certification?

ISO 9001 certification is a third-party conformity assessment that verifies an organization’s quality management system conforms to ISO 9001:2015 requirements. The certification decision follows successful completion of a two-stage initial audit and results in certificate issuance by an accredited certification body.

 

ISO 9001 as the QMS Requirements Standard (2015 Edition):

 

ISO 9001:2015 specifies requirements for establishing, implementing, maintaining, and continually improving a quality management system. The standard applies to any organization regardless of type, size, or products and services provided.

ISO 9001 requirements define what a QMS must achieve—not how to achieve it. Requirements use “shall” statements that auditors evaluate during certification audits. The standard addresses organizational context, leadership, planning, support, operation, performance evaluation, and improvement across Clauses 4 through 10.

Organizations implement ISO 9001 to demonstrate the ability to consistently provide products and services meeting customer and regulatory requirements, and to enhance customer satisfaction through effective system application, including continual improvement processes.

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ISO Does Not Certify Organizations; Certification Bodies Issue Certificates

ISO develops and publishes international standards but explicitly states it does not certify organizations or issue certificates. ISO also restricts the use of the ISO logo in connection with certification activities. Certification bodies (CBs) perform audits and issue certificates. Certification bodies operate under ISO/IEC 17021-1 requirements, which define competence, impartiality, and consistency obligations for bodies providing audit and certification of management systems. This distinction matters for procurement and compliance contexts: an “ISO 9001 certified” organization holds a certificate issued by a certification body—not by ISO itself.

 

Accreditation vs Certification: AB Accredits CB; CB Certifies Client:

 

Accreditation evaluates the certification body’s competence and impartiality against ISO/IEC 17021-1 requirements. An accreditation body (AB) performs this evaluation and grants accreditation to certification bodies meeting the requirements. Certification evaluates the client organization’s quality management system against ISO 9001:2015 requirements. The certification body performs this evaluation and issues the certificate upon positive audit findings and certification decision.

 

The trust chain operates as:

 

  • ISO publishes ISO 9001 standard requirements
  • Accreditation body accredits certification bodies under ISO/IEC 17021-1
  • Certification body audits organizations and issues certificates
  • IAF MLA provides mutual recognition among accreditation bodies globally
  • IAF CertSearch validates certificate status and accreditation chain

 

Understanding this structure clarifies what “accredited ISO 9001 certification” means: the certificate is issued by a certification body that operates under accreditation from an IAF MLA signatory accreditation body.

ISO 9001 Inside the ISO 9000 Family

ISO 9001 belongs to the ISO 9000 family of quality management standards. ISO 9001 is the only standard in the ISO 9000 family that organizations can be certified to. The ISO 9000 family includes:

 

  • ISO 9000: Quality management systems: Fundamentals and vocabulary. Provides definitions and concepts supporting ISO 9001 implementation and audit.
  • ISO 9001: Quality management systems: Requirements. The certifiable standard specifies requirements for QMS establishment, implementation, maintenance, and continual improvement.
  • ISO 9004: Quality management: Quality of an organization: Guidance to achieve sustained success. Provides guidance extending beyond ISO 9001 requirements for organizations seeking broader performance improvement.
  • ISO 19011: Guidelines for auditing management systems. Provides guidance on audit programme management, conducting audits, and auditor competence applicable to internal and external audits.

 

ISO 9000 and ISO 9004 are guidance documents that support understanding and implementation but are not certifiable standards. Certification audits evaluate conformity specifically to ISO 9001 requirements.

ISO 9001:2015 Requirements Mapped to PDCA

ISO 9001:2015 requirements in Clauses 4–10 align with the Plan-Do-Check-Act (PDCA) cycle. This structure enables systematic QMS implementation and creates predictable audit evidence patterns.

 

Clause 4 Context; Clause 5 Leadership; Clause 6 Planning (Plan):

 

  • Clause 4 — Context of the organization: Requires understanding internal and external issues, interested parties and their requirements, determining QMS scope, and establishing the QMS and its processes. Auditors evaluate: Documented scope statement, interested party analysis, process identification, and process interaction mapping.
  • Clause 5 — Leadership: Requires top management commitment, quality policy establishment, and assignment of organizational roles, responsibilities, and authorities. Auditors evaluate: Quality policy communication, management commitment evidence, customer focus demonstration, and responsibility assignment records.
  • Clause 6 — Planning: Requires addressing risks and opportunities, establishing quality objectives, and planning changes to the QMS. Auditors evaluate: Risk assessment documentation, quality objectives and plans to achieve them, and change management evidence.

 

Clause 7 Support; Clause 8 Operation (Do):

 

  • Clause 7 — Support: Requires resources, competence, awareness, communication, and documented information controls. Auditors evaluate: Resource allocation records, competence evidence (training, education, experience), awareness demonstration, communication records, and document control effectiveness.
  • Clause 8 — Operation: Requires operational planning and control, requirements determination, design and development (where applicable), external provision controls, production and service provision, and release and nonconforming output controls. Auditors evaluate: Process controls, customer requirements documentation, design records, supplier evaluation, production/service delivery evidence, and nonconforming product handling.

 

Clause 9 Performance Evaluation; Clause 10 Improvement (Check-Act)

 

  • Clause 9 — Performance evaluation: Requires monitoring, measurement, analysis, evaluation, internal audit, and management review. Auditors evaluate: KPI monitoring data, customer satisfaction evidence, internal audit programme and records, and management review minutes with required inputs and outputs.
  • Clause 10 — Improvement: Requires determining improvement opportunities, addressing nonconformities through corrective action, and pursuing continual improvement. Auditors evaluate: Improvement identification, nonconformity records, root cause analysis, corrective action effectiveness, and continual improvement evidence.

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The Seven Quality Management Principles (QMPs)

ISO quality management standards, including ISO 9001, are based on seven quality management principles. These principles provide the foundation for QMS design and auditor expectations.

 

  1. Customer focus: The primary focus of quality management is meeting customer requirements and striving to exceed customer expectations. Organizations depend on customers and must understand current and future needs.
  2. Leadership: Leaders at all levels establish unity of purpose and direction, creating conditions for people to engage in achieving quality objectives.
  3. Engagement of people: Competent, empowered, and engaged people throughout the organization are essential for enhancing capability to create and deliver value.
  4. Process approach: Consistent and predictable results are achieved more effectively when activities are understood and managed as interrelated processes functioning as a coherent system.
  5. Improvement: Successful organizations maintain ongoing focus on improvement to maintain current performance levels, react to changes, and create new opportunities.
  6. Evidence-based decision making: Decisions based on analysis and evaluation of data and information are more likely to produce desired results.
  7. Relationship management: Organizations manage relationships with interested parties, including suppliers and partners, to optimize their impact on performance.

 

These principles appear throughout ISO 9001 requirements and guide auditor evaluation of QMS effectiveness.

ISO 9001 Certification Pillars

How Organizations Obtain ISO 9001 Certification?

ISO 9001 certification follows a structured ISO certification process from QMS implementation through ongoing certification maintenance. The pathway includes implementation activities, two-stage initial audits, and a three-year certification cycle.

 

Define QMS Scope and Process Map:

 

The QMS scope statement defines certification boundaries: activities, products, services, and locations covered by the quality management system. Scope definition considers organizational context, interested party requirements, and interfaces with external processes. Process mapping identifies QMS processes, their sequence, interactions, inputs, outputs, and required resources. The process approach required by ISO 9001 treats the organization as a system of interrelated processes rather than isolated functions.

 

Document Policies, Objectives, and Required Documented Information:

 

ISO 9001:2015 requires documented information including:

  • Quality policy
  • Quality objectives
  • QMS scope
  • Information determined necessary for QMS effectiveness
  • Records required by ISO 9001 clauses

Documented information requirements in ISO 9001:2015 provide flexibility compared to previous versions while maintaining evidence requirements for audit purposes.

 

Implement Operational Controls and Records:

 

Organizations implement processes meeting ISO 9001 requirements and generate records demonstrating conformity. Implementation addresses:

  • Customer requirement determination and communication
  • Design and development controls (where applicable)
  • Supplier evaluation and external provision controls
  • Production/service delivery controls
  • Monitoring and measurement activities
  • Nonconforming output handling

Records provide objective evidence for audit evaluation.

 

Conduct Internal Audit and Perform Management Review:

 

Internal audit is a mandatory ISO 9001 requirement. Organizations conduct first-party audits covering all QMS processes at planned intervals to evaluate conformity and identify improvement opportunities.

Management review evaluates QMS performance, including:

  • Status of actions from previous reviews
  • Changes in internal/external issues and interested party requirements
  • Quality objective achievement
  • Process performance and product/service conformity
  • Nonconformities and corrective actions
  • Monitoring and measurement results
  • Audit results
  • External provider performance
  • Resource adequacy
  • Improvement opportunities

 

Internal audit and management review records demonstrate the organization operates its own compliance mechanisms.

 

Schedule Stage 1 Audit and Confirm Readiness:

 

Stage 1 audit evaluates readiness for Stage 2. The audit team reviews documented information, confirms scope, assesses site conditions, and determines preparedness for the implementation audit. Stage 1 inputs include:

  • QMS documentation (manual, policies, procedures)
  • Quality objectives and plans
  • Internal audit records
  • Management review records
  • Process maps and scope statement

Findings from Stage 1 require resolution before Stage 2 proceeds.

 

Complete Stage 2 Audit and Close Nonconformities:

 

Stage 2 audit evaluates QMS implementation and effectiveness. The audit team collects evidence through interviews, observation, and records review across all processes within certification scope. Audit findings classify conformity status:

  • Conformity: Evidence demonstrates requirements are met
  • Minor nonconformity: Single observed lapse not impacting system effectiveness
  • Major nonconformity: Requirement not met or significant doubt about achieving intended outcomes

Organizations submit corrective action evidence demonstrating root cause analysis and implemented corrections. Nonconformity closure requires verified effectiveness before certification decision.

 

Receive Certification Decision and Maintain Certification:

 

The certification decision follows audit completion and nonconformity closure verification. A positive decision results in certificate issuance stating organization name, scope, standard, certification body, and validity dates. Certification maintenance requires:

  • Surveillance audits in years 1 and 2 of each cycle
  • Recertification audit before certificate expiry
  • Ongoing QMS operation, internal audits, and management reviews
  • Corrective action for any identified nonconformities

Audit Programme Across the Three-Year Certification Cycle

Management system certification uses a structured audit programme and certification cycle spanning three years. The cycle begins with the certification decision and continues through surveillance and recertification.

 

  • Initial certification audit: Two-stage audit (Stage 1 + Stage 2) evaluating QMS documentation, implementation, and effectiveness. Certification decision follows successful completion.
  • Surveillance audits: Conducted at least annually in years 1 and 2 to verify continued conformity. First surveillance occurs within 12 months of certification decision. Surveillance covers sampled processes, internal audit and management review evidence, corrective action status, and changes to the QMS.
  • Recertification audit: Conducted in year 3 before certificate expiry. Evaluates full QMS conformity similar to initial Stage 2 scope. Successful recertification begins the next three-year cycle.
  • Certification outcomes: Surveillance and recertification may result in maintained certification, suspension (temporary invalidity), withdrawal (certificate cancelled), or scope reduction (certification boundary narrowed).

Other ISO Certifications We Provide in Iraq

As an accredited body, we issue certificates for the most sought-after management system standards:

What Determines ISO 9001 Certification Cost and Timeline?

ISO 9001 certification cost follows audit time and scope variables. Certification bodies determine audit duration based on defined factors and apply daily rates to calculate fees.

 

Audit Time Determination Framework: IAF MD5:

 

IAF MD5 provides mandatory provisions and guidance for audit time determination in QMS certifications. Certification bodies use this framework to calculate baseline audit duration and document justifications for any adjustments. The framework applies to initial certification audits, surveillance audits, and recertification audits. Certification scope and audit time determination follows structured methodology rather than arbitrary pricing.

 

Cost Variables: Effective Personnel, Sites, Complexity, Scope Breadth

 

  • Effective personnel: Total employees within certification scope, adjusted for shift patterns and temporary workers. Higher personnel numbers increase audit time requirements.
  • Number of sites: Each site requires audit coverage. Multi-site certifications use sampling methodology for locations with similar activities.
  • Management system complexity: Technical processes, regulatory requirements, and industry risk profiles affect audit duration.
  • Certification scope breadth: A wider scope covering more activities, products, or services requires extended audit coverage.
  • Integrated audits: Combined certifications (ISO 9001 + ISO 14001 + ISO 45001) apply integration factors to the total audit time.

 

The cost of ISO certification varies depending on organization-specific factors. Request a quotation after defining the certification scope for accurate audit time calculation.

How to Verify an Accredited ISO 9001 Certificate?

Certificate verification confirms that ISO 9001 certification is valid, issued by an accredited certification body, and within the stated scope. IAF CertSearch provides global validation for accredited management system certifications.

 

Verification steps:

 

  1. Identify the certification body named on the certificate
  2. Confirm the accreditation body and scope of accreditation
  3. Search certificate status in IAF CertSearch using organization name or certificate number
  4. Verify certificate validity dates and scope statement

 

IAF CertSearch confirms certificates issued by certification bodies accredited under IAF MLA signatory accreditation bodies. This verification supports procurement qualification, tender submissions, and stakeholder due diligence.

 

ISO Name and Logo Restriction:

 

ISO restricts use of its name and logo. ISO explicitly states it does not permit use of the ISO logo in connection with certification. Valid ISO 9001 certificates display:

 

  • Certification body identity and logo
  • Accreditation body mark (where applicable)
  • Organization name and certified scope
  • Applicable standard (ISO 9001:2015)
  • Certificate number and validity dates

 

Certificates should not display the ISO logo. Organizations and stakeholders should verify certificate authenticity through certification body confirmation and IAF CertSearch validation.

What AGS Provides for ISO 9001 Certification?

AGS delivers ISO 9001:2015 QMS certification through a structured audit delivery model. As an independent, third-party certification body, AGS provides:

  • Stage 1 and Stage 2 audits: Certification audits conducted by competent audit teams evaluating QMS documentation, implementation, and effectiveness against ISO 9001:2015 requirements.
  • Surveillance audits: Annual audits verifying continued conformity throughout the three-year certification cycle.
  • Recertification audits: Comprehensive audits before certificate expiry enabling certification renewal for subsequent cycles.
  • Certificate issuance and validation path: Certificates issued following positive certification decisions, with validation through established certificate verification mechanisms.

AGS operates under documented impartiality policy controls and auditor competence model requirements. Organizations seeking ISO certification services in Iraq or ISO certification services in UAE access consistent audit delivery under these governance controls.

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ISO 9001 Certification FAQ

What Is ISO 9001 Certification?

ISO 9001 certification is a third-party confirmation that an organization's quality management system meets ISO 9001:2015 requirements. A certification body issues the certificate after audits. Accreditation validates the certification body's competence, and certificate status can be checked through IAF CertSearch.

Does ISO Certify Organizations?

No. ISO publishes ISO 9001 but does not certify organizations or issue certificates. Certification bodies perform audits and issue certificates. ISO restricts using the ISO logo in connection with certification.

What Are the Seven Quality Management Principles?

ISO quality management standards use seven principles: customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, and relationship management.

What Is the ISO 9001 Certification Cycle?

Management system certification uses a two-stage initial audit, followed by surveillance audits in the first and second years and a recertification audit before certificate expiry. The first cycle begins with the certification decision; subsequent cycles begin with the recertification decision.

What Determines ISO 9001 Certification Cost?

ISO 9001 certification cost follows audit time and scope. IAF MD5 defines the mandatory framework certification bodies use to determine audit time for initial, surveillance, and recertification audits based on effective personnel, sites, complexity, and scope.

How Do I Verify an ISO 9001 Certificate?

Verify the certificate by identifying the issuing certification body, confirming accreditation status, and searching certificate status in IAF CertSearch. IAF CertSearch validates accredited management system certifications issued under IAF MLA signatory accreditation.

What Is the Difference Between ISO 9001 and ISO 9000?

ISO 9001 specifies QMS requirements and is the certifiable standard. ISO 9000 provides quality management fundamentals and vocabulary supporting ISO 9001 understanding but is not certifiable.

What Records Do Auditors Review for ISO 9001?

Auditors review quality policy, objectives, scope statement, process documentation, internal audit records, management review minutes, competence records, monitoring data, nonconformity and corrective action records, and operational records demonstrating conformity.
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