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ISO 9001:2015 QMS
Quality Management System
ISO 9001 certification is a quality management standard that is recognized globally. It provides a framework for organizations that ensure consistency in the quality and services. Following the guidelines and framework of ISO 9001 it helps organizations in enhancing customer’s trust and their positive repute.
The standard is based on many quality management principles which includes strong focus on customer, leadership, engagement of people, evidence-based decision making and relationship management. The ISO certification works in a combination with risk management principles that helps organizations in assessing and minimizing the risks to ensure that organizations must operate flawlessly and the disruptions caused by potential hazards are minimized.
Implementation of ISO 9001 Quality Management Standards and components of risk management may provide assistance and aid in some of the following ways:
Understanding the risk management and customer feedback the organizations would emphasize on increasing the quality of their product / service thus gaining more trust from customers.
By getting complete understanding of the problems before they occur companies may streamline their processes and reduce risk of waste.
Effective risk management and implementation of ISO 9001 certifications standards may help companies to stay in compliance with regulatory rules and regulations thus resulting in increased sales and productivity.
Based on the principles of risk management, the companies could better understand the risks and challenges, hence make informed decisions based on complete knowledge of the potential outcomes.
The organizations that successfully attain ISO 9001 certification of Quality Management opens the door of successful marketing towards them. They can conquer their old consumers as well as get newer opportunities in new markets.
To achieve the ISO 9001 certification organization must meet the criteria set by the organization. The criteria is based upon seven principles, which are:
Understand and meet the needs and expectations of customers to get adhered to Quality Management systems QMS.
The leadership or top management must understand the importance of QMS and must demonstrate their commitment towards it.
The leadership must understand that by engaging all employees and involvement of them they can adhere to the principles of QMS.
Organizations must ensure that they arrange and manage activities that are interrelated to attain the objective of the organization.
The goal of the organizations must be to improve and upscale the QMS and not only stick to a certain level.
The decisions must be based on evidence, real time data and analysis. By making decisions on these bases there would be minimal chances of loss of resources and wastage.
It is considered as one of the most important and crucial aspects of building trust and reputation which is managing relationships with internal and external stakeholders.
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